1. If product performance met problems within 7 days after the product is sold, the problem should be checked and confirmed by eoomii or related technical inspection personnel. For those that are not within the scope of "non-replacement", consumers can choose to return, exchange or for repairs, eoomii will take the cost of two-way logistics.
2. Within 15 days of the product being sold, if there is a performance problem, the problem should be confirmed by eoomii or related technical inspection personnel. For those that are not within the scope of "non-replacement", consumers can choose to exchange or repair, and eoomii will take two-way Logistics costs.
3. Within 18 months since the product is sold, if there is a performance problem, the problem should be confirmed by eoomii or related technical testing personnel. For products that are not in the scope of "non-free maintenance" within the warranty period, consumers can get free repairs or replace faulty parts for services, eoomii take one-way logistics costs. For products that fall under the "non-warranty period" or "non-free maintenance", consumers can choose the paid maintenance service for the product, and the labor costs, and logistics costs incurred by the maintenance It is borne by the customer.
4. If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
